Please allow 2 business days for processing. Processing times may vary due to product availability. Most orders will be shipped within 2 business days. We do not ship orders on Sundays or federal holidays. Please allow an additional 3-5 business days for your order to be delivered.
We do not offer refunds at this time. Products can be returned to us at your own expense for store credit or exchanges ONLY. Exchanges for products costing more/less than your previously purchased product value will require a price adjustment. For exchanges of items at lesser value, a store credit will be given for the balance. You have 14 days from the time your order was placed to request an exchange or return for store credit. Contact us via email.
If you need to make changes to an order, please contact us via email within 24 hours of your order being placed. Although we cannot guarantee that your order can be changed, we will do our best to assist you as best as possible in modifying changes.
No, Feaux Nyneteen operates exclusively online.
Your order might have been canceled due to the product/size being out of stock. In the event of that occurrence you will be notified and given the option to select another item of your choosing or we will issue a refund.
We do not offer refunds at this time. Products can be returned to us at your own expense for store credit or exchanges only. Exchanges for products costing more/less than your previously purchased product value will require a price adjustment. contact us via email if you need to process an exchange or return an item for store credit.